7c77's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data security practices.
This Privacy Policy ("Policy") describes the terms governing the collection, use, storage, and protection of information between the 7c77 platform ("we", "us") and its users ("you", "your"). By using the 7c77 website or services, you agree to the terms described in this Policy.
What Information We Collect
We collect the following types of information as needed to register you and provide services on the 7c77 platform:
1.1 Information You Provide Directly
- Full name, email address, mobile number, and date of birth
- Residential address and national identity details (for identity verification)
- Financial transaction details — such as bKash, Nagad, or Rocket numbers and bank account information
- Information provided when contacting our support team
1.2 Automatically Collected Information
- IP address, browser type and version
- Device type and operating system
- Source of visit to the website (referral URL)
- Page visit history, session duration, and click data
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may sometimes receive information from trusted third-party sources. This process is conducted entirely within a legal framework.
How We Use Your Information
7c77 uses collected information only for the following legitimate purposes:
- Account Management: To handle registration, login, and account security
- Service Delivery: To process deposits, withdrawals, and keep gaming services running
- Identity Verification: To confirm that you are at least 21 years old and that your identity is genuine
- Fraud Prevention: To prevent unauthorized transactions and account misuse
- Customer Support: To resolve your questions and complaints promptly
- Platform Improvement: To analyze user experience and improve service quality
- Legal Compliance: To comply with applicable laws and regulations
- Responsible Gaming: To identify risky behavior and provide necessary support
We never sell your information to third-party advertisers.
Information Sharing and Disclosure
7c77 may share your information with third parties in certain situations:
3.1 Service Provider Partners
Organizations engaged for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and cybersecurity services will only receive the information strictly necessary for their work. Strict data protection agreements are in place with them.
3.2 Legal Requirements
If we are required to disclose information due to a court order, government directive, or legal obligation, we will do so. In such cases, we will always seek legal advice and provide only the minimum information required.
3.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to new ownership. We will notify you of such changes in advance.
3.4 With Your Consent
Outside the situations described above, your information is not shared with any third party without your explicit consent.
Cookies and Tracking Technologies
The 7c77 website uses cookies and similar technologies to improve site functionality and personalize your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security — the site cannot function properly without them
- Functional Cookies: Help remember your language preferences and settings
- Analytics Cookies: Used to analyze user behavior and improve the platform
4.2 Cookie Control
You can disable non-essential cookies from your browser settings. However, doing so may limit some features of the site.
Data Security Measures
To protect your information, 7c77 applies industry-standard technical and organizational measures:
- SSL/TLS Encryption: All data transmitted between you and our servers is secured with strong encryption
- Restricted Access: Only authorized staff can access sensitive information
- Regular Security Audits: System vulnerabilities are identified and resolved promptly
- Password Hashing: Passwords are never stored in plain text — advanced hashing algorithms are used
- Two-Factor Authentication: An option to add an extra layer of security to your account is provided
Please note that no data transmission over the internet is entirely risk-free. We take every precaution, but no organization can guarantee absolute security.
Data Retention Period
How long 7c77 retains your information depends on the type of data and its purpose:
- Account Information: For as long as the account is active and for a defined period after closure, as required by applicable law
- Transaction Records: For the legally required period in compliance with financial regulations
- Log Data: Generally retained for a maximum of 12 months
- Support Conversations: Retained for a limited period for the purpose of improving service quality
After the defined period, your information is securely deleted or anonymized so that you cannot be identified.
Your Rights
As a 7c77 user, you have the following rights over your own information:
7.1 Right to Access
You may request to see what information we hold about you. Contact the support team and we will provide the information after verification.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or via the support team.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, this request may not be fulfilled where legal obligations or ongoing disputes apply.
7.4 Right to Object to Processing
You may object at any time to your information being used for marketing purposes. We will stop using your information for that purpose as soon as you object.
7.5 Right to Data Portability
You may request your information in a structured, readable format.
Children's Privacy
7c77 services are strictly for users aged 21 and above only. We do not knowingly collect or store information from any minor.
Age verification is carried out during our registration process. If we ever become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you suspect a minor is using 7c77, please contact us.
International Data Transfers
Our servers and service providers may be located outside Bangladesh. Wherever data is processed, 7c77 ensures that data protection standards are maintained at the level described in this Policy.
Through data processing agreements signed with third parties, we protect your rights even in the case of international data transfers.
Responsible Gaming and Data Use
7c77 believes in responsible gaming. We analyze information about your gaming behavior so that we can:
- Identify unusual or risky patterns of play
- Deliver support information to users when needed
- Action self-exclusion requests
- Help users set spending limits
This information is used for user welfare — not for any sales purpose. To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to This Policy
7c77 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed
- For significant changes, a notification will be sent to the registered email address
- Continued use of the site after changes will be considered acceptance of the new policy
We recommend visiting this page regularly to stay informed of updates.
Contact and Complaint Resolution
For any questions, requests, or complaints regarding your data privacy, contact the 7c77 support team. Our 24/7 live chat and email support are available in both Bangla and English.
Written requests related to data protection sent by email will be responded to as quickly as possible.
Contact us via 24/7 live chat or email: [email protected]